Shipping & Collection

Shipping & Collection

1. Doorstep Delivery: Shop-to-door is R85

Delivery is between 8am - 5pm on a Monday-Friday and is carried out by a third-party courier company - Fastway Couriers.

Please note that the courier will attempt to deliver twice before returning the parcel back to our HQ.

Flat fee within South Africa: R85

Rush Order Fees: R350 per order

Delivery prompts and communication:

The Shopaholic and our courier provider will send email updates throughout the processing and dispatch of your order to the email address or cell number provided.

It is your responsibility to track your order once it is dispatched from our HQ. We may also contact you from our business WhatsApp account of which the number is 0760669010.

The courier may call you on the cell number provided at checkout.

Check your spam/junk if it is not in your email inbox. Please note that if you provide an incorrect delivery address or do not supply a complete address, your order may not be delivered on time.

**Free delivery for orders over R1500**

2. How can I pay for my order?

Our Payment Methods Include:

We offer different secure payment methods with multiple payment options for your convenience with Payfast, Happy Pay and Payflex as payment providers.

Methods of payment include:

Payfast:

Apple Pay
Samsung Pay
Instant EFT
Capitec Pay
Snapscan
Zapper
Bank QR Code Apps
Scan to Pay
Debit/Credit Card
Mobicred

Happy Pay:

Split your payments into 2 payday payments. Pay nothing today and only pay at your two next paydays.

Visit Happy Pay FAQs for more: https://happypay.co.za/faqs

Payflex:

Choose to pay for your order in either 4 interest-free payments over 6 weeks (25% paid upfront) OR 3 interest-free payments over 3 paydays (33,33% paid upfront

Payflex offers the first truly free payment plan in South Africa. Check out with Payflex and choose to pay for your order in either 4 interest-free payments over 6 weeks (25% paid upfront) OR 3 interest-free payments over 3 paydays (33,33% paid upfront). Your goods are shipped immediately, and you incur no additional cost (zero fees, zero interest*).

Payflex is not a credit provider. Payflex provides interest and charge-free payment plans for low-value amounts over 6 weeks or over 3 paydays. This is commonly referred to in the industry as BNPL (Buy Now Pay Later) services. If one does not meet the required instalment dates, penalties are incurred, but not in the form of interest.

Default fees apply if you miss a payment.

Visit the Payflex FAQs for more: https://payflex.co.za/shopper-faqs/

How do Pay in 3 instalments work?

If you use Payflex five or more days before your payday of that month, the second payment will be on the same month’s payday. If you make your purchase within 5 days of your payday, then the second payment will only be charged on the following month’s payday.