Shipping policy

Shipping Information

  • Delivery within South Africa: 5-7 days (please add 2 additional days for rural/outlying areas)
  • International delivery: inquire via email at order@the-shopaholic.com 



Free doorstep delivery on orders over R1500

Delivery is usually between 8am - 5pm and is carried out by a third-party courier company - Fastway Couriers.
Please note that the courier will attempt to deliver twice before returning the parcel back to our HQ. Please note that you will be liable for the shipping fees to re-send your order.
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Doorstep Delivery: Shop-to-door

Delivery is usually between 8am-5pm on business days and is carried out by a third-party courier company - Fastway Couriers.
Please note that the courier will attempt to deliver twice before returning the parcel back to our HQ. Please note that you will be liable for the shipping fees to re-send your order.
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Flat-rate: R85
The Shopaholic & www.fastway.co.za will send email notifications throughout the processing, dispatch and delivery of your order to the email address provided at checkout.


The courier may call you on the cell number provided at checkout.

Check your spam/junk if it is not in your email inbox. Please note that if you provide an incorrect delivery address or do not supply a complete address, your order may not be delivered on time.
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How can I pay for my order?

Our payment options include the following:

  • Credit card: VISA & MasterCard and most mainstream currencies at PayFast.co.za
  • EFT/bank deposit (manually via your banking app or direct deposit/transfer)

All of our payment gateways are safe and secure.