Shipping policy

1. Doorstep Delivery: Shop-to-door is FREE on orders of R449 and more

Delivery is between 8am - 5pm on a Monday-Friday and is carried out by a third-party courier company - Fastway Couriers or Aramex Couriers

Please note that the courier will attempt to deliver twice before returning the parcel back to our HQ.

Orders below R449 are charged R85 for standard delivery.

Fastway and Aramex will deliver directly to your doorstep.

Standard delivery within South Africa: Free on orders of R449 and more, R85 below R449. Estimated delivery is 3-6 business days (2 business days to process your order, then 1-4 business days with the courier)

Express delivery: R300 per order. Express skips the queue: we ship your order the next business day, then it takes 1-4 business days with the courier.

Delivery prompts and communication:

The Shopaholic and our courier provider will send email updates throughout the processing and dispatch of your order to the email address or cell number provided.

It is your responsibility to track your order once it is dispatched from our HQ. We may also contact you from our business WhatsApp account of which the number is 076 066 9010

The courier may call you on the cell number provided at checkout.

Check your spam/junk if it is not in your email inbox. Please note that if you provide an incorrect delivery address or do not supply a complete address, your order may not be delivered on time.

2. How can I pay for my order?

Our Payment Methods Include:

We offer different secure payment methods with multiple payment options for your convenience with Payfast, PayJustNow, Payflex and Happy Pay as payment providers.

Methods of payment include:

Payfast:

Apple Pay
Samsung Pay
Instant EFT
Capitec Pay
Snapscan
Zapper
Bank QR Code Apps
Scan to Pay
Debit/Credit Card
Mobicred

PayJustNow:

Split your purchase into 3 equal, interest-free instalments: the first at checkout and the next two over the following two months.

Happy Pay:

Split your payments into 2 payday payments. Pay nothing today and only pay at your two next paydays.

Visit Happy Pay FAQs for more: https://happypay.co.za/faqs

Payflex:

Choose to pay for your order in either 4 interest-free payments over 6 weeks (25% paid upfront) OR 3 interest-free payments over 3 paydays (33,33% paid upfront

Payflex offers the first truly free payment plan in South Africa. Check out with Payflex and choose to pay for your order in either 4 interest-free payments over 6 weeks (25% paid upfront) OR 3 interest-free payments over 3 paydays (33,33% paid upfront). Your goods are shipped immediately, and you incur no additional cost (zero fees, zero interest*).

Payflex is not a credit provider. Payflex provides interest and charge-free payment plans for low-value amounts over 6 weeks or over 3 paydays. This is commonly referred to in the industry as BNPL (Buy Now Pay Later) services. If one does not meet the required instalment dates, penalties are incurred, but not in the form of interest.

Default fees apply if you miss a payment.

Visit the Payflex FAQs for more: https://payflex.co.za/shopper-faqs/

How do Pay in 3 instalments work?

If you use Payflex five or more days before your payday of that month, the second payment will be on the same month’s payday. If you make your purchase within 5 days of your payday, then the second payment will only be charged on the following month’s payday.